Technical Support

Having a problem with your account? Here are the steps you should take.

1. Check the Network Status page to see if there is a system wide problem that may impact what you are experiencing.
2. Check the F.A.Q. and the User Manual for your problem.
3. If you can't find the solution after checking #1 and #2, click here and complete the form with as much relevant information as possible.

• If you need to cancel your account, click here.
• If you need to add extra features to your account, such as an additional POP email box or more disk space, or if you need to upgrade or downgrade your account type, click here.
• If you need to update your credit card information, or if you wish to change your billing method, click here.
• For all other changes, click here and complete the form indicating your request.